This Diploma is for people who work across the community sector, in organisations involved
in community work, community development and community care services and volunteer programs, in a range of settings such as residential facilities, group homes, community agencies and government departments.
This Diploma qualification provides the skills and knowledge required in Hospitality
Management. From food and beverage to housekeeping and front office, it’s an opportunity
to progress through the ranks by gaining greater levels of experience in supervisory roles
across a variety of departments.
Human Resources Management
This qualification reflects the role of individuals who have a sound theoretical knowledge base in human resources management and demonstrate a range of managerial skills to ensure that human
resources functions are effectively conducted in an organisation or business area.
Leadership and Management
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others.
~ Superseded ~
Learn how to make the retail experience great; for both the customers and the business. This Diploma is for those who are providing support to senior management in a larger retail or wholesale outlet or who are responsible for managing a retail store or wholesale outlet.