Professional Development Course Listing

AGT's professional development courses are designed to assist individuals and organisations develop the skills, knowledge and capabilities to perform at the highest level in today's constantly changing and competitive business environment. AGT's professional development courses are highly relevant, thought provoking and principle based. The following courses can be delivered as they appear below or can be customised as required.

 

Managing Self

Business Writing Skills

1 Day

Improve your or team’s business writing skills with this single day course that covers the basics of spelling, grammar, proofreading and the various formats common in business writing.

Managing Others

Change Management Skills

1 Day

This single day course will give any manager or people leader the tools to implement changes more smoothly and to have those changes adopted quicker. Also gain tools for managing your reactions to change.

Managing Others

Coaching and Mentoring Skills

1 Day

The ability to effectively coach and/or mentor team members is nowadays considered a core management competency. Build your or your managers’ coaching and mentoring skills in this single day course.

Managing Self

Communication Skills

1 Day

This single day course will help participants understand the different methods of communication and how to communicate with maximum effectiveness.

Managing Organisation

Creativity and innovation

1 Day

Managing Self

Customer Service Skills

1 Day

This single day course looks at all types of customers and how we can serve them better. Gain techniques for communicating in-person and over the phone, dealing with difficult customers, and generating return business.

Managing Self

Developing your Emotional Intelligence

1 Day

This course is essential for anyone wishing to gain a better understanding of themselves and how to better relate with others through the concept of emotional intelligence.

Managing Others

Employee Motivational Skills

1 Day

Gain tools to become a great motivator. Learn about five of the most popular motivational models and how to bring them together to create a custom program.

Managing Self

Interpersonal Skills

1 Day

The Interpersonal Skills course will provide learners with communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Managing Organisation

Leadership and Influencing Skills

2 Days

This 2 day course aims to demystify leadership and provide the theory, principles and models of great leadership as well as immediately applicable, practical tools and approaches for almost any organisation.

Managing Others

Manager Management Skills

1 Day

Learn how to provide the skills, guidance and empowerment to your team of managers to help them lead and motivate their teams to produce fantastic results.

Managing Others

Middle Management Skills

1 Day

Help your middle managers succeed with the skills to manage teams, make decisions, facilitate change and lead.

Managing Others

Negotiation Skills

1 Day

Through this course learners will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

Managing Self

Personal Productivity Skills

1 Day

Find more time in the day by learning to establish routines, set goals, create an efficient environment, and use time-honoured planning and organisational tools.

Managing Self

Presentation Skills

1 Day

Public speaking is a skill that can make or break a person’s career. Learn a range of presentation skills to create a compelling program, use visual aids and engage your audience.

Managing Others

Project Management Fundamentals

2 Days

This detailed 2 day course provides an overview of the entire project management process and tools that can be used every day. Understand key concepts and learn to write vital documents.

Managing Self

Stress Management Skills

1 Day

Learn a three-option method for any stressful situation, including a toolbox of personal skills. This single day course also covers what lifestyle elements you can change to reduce stress.

Managing Others

Team Work and Team Building Skills

1 Day

The Teamwork and Team Building course will encourage learners to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.